Visitation Policy

The Cabana Visitation Policy and Procedures

Date Created:  06/26/2023, Updated: 05/07/2026

POLICY

It is the policy of this community that the resident’s guests be welcomed to visit by an invitation of a resident or by making an appointment. Visits may take place any time a resident wishes, 24 hours a day, 7 days a week.

Our policy follows the “No Patient Left Alone Act” (ACT) and our visitation policy does not limit visitation hours, duration, and number of visitors. Residents may receive guests regardless of vaccination status and may have consensual contact with them. In person visitation is encouraged anytime a resident requests it, and in particularly in end-of-life situations, at times requiring health and medical assistance and recent change of behavior.

PROCEDURE:

  1. Visitors are asked to follow basic infection control practices and should wash and/or sanitize their hands before and after visiting with a resident. Masks are available upon request.
  2. Visitation will not be denied due to vaccination status nor will proof of vaccinations be required.
  3. The critically ill resident may have visitors of their choice at any time, if visitation is not medically contraindicated. A resident’s risk factors for infection (e.g., immunocompromised condition) or current health status (e.g., end of life care) should be considered when restricting visitors. If a “please check with the nurse before entering” or “do not disturb” sign is on the door, visitors are to check with the licensed nurse before entering the apartment.
  4. Visitors with signs and symptoms of a transmissible infection (e.g. a visitor is febrile and/or exhibiting signs and symptoms of an influenza-like illness) should defer visitation until they are no longer potentially infectious (e.g. 24 hours after resolution of fever without antipyretic medication), or consistent with recommendations of CDC guidelines, and/or local health department recommendations
  5. During an infectious disease outbreak, while not recommended, residents who are on transmission-based precautions (TBP) can still receive visitors. In these cases, before visiting resident who are on TBP, visitors should be made aware of the potential risk of visiting and precautions necessary in order to visit the resident. Visitors should adhere to principles of infection prevention.

Visitation Considerations During a Communicable Outbreak:

  1. Offering options for outdoor or virtual visitation, or indoor designation visitation areas.
  2. Providing adequate signage with instructions for infection prevention, i.e., hand hygiene, cough etiquette, etc.
  3. Ensuring access to hand hygiene supplies.
  4. Taking other actions that would allow visitation to continue to occure safely despite the presence of a contagious infection.
  5. Contacting local health authorities for guidance or direction on how to structure visitation to reduce the risk of communicable disease transmission.

Person responsible for staff adherence to visitation policy and procedure:

Ashley Cummings, Executive Director, The Cabana at Jensen Dunes : 772-332-1000

Right to file a complaint

Any person wishing to file a grievance or requiring assistance with complaint resolution should call:

  1. Ashley Cummings, Executive Director, The Cabana at Jensen Dunes : 772-332-1000
  2. Contacting AHCA for Visitation Related Complaints: 888-419-3456