The Cabana Visitation Policy and Procedures

General Visitation: This policy is intended to provide ongoing safe general visitation guidelines during the COVID-19 pandemic.

PROCEDURES

1. Visitation is permitted between 9 a.m. – 9 p.m. per the Assisted Living Resident Rights.  In addition to the standard visiting hours, “Essential Caregivers” may visit for additional two hours daily.
2. Visitors will not be required to show a vaccination card nor provide a negative COVID-19 test as a condition to visitation.
3. The community allows for consensual contact between residents and their loved ones, regardless of vaccination status.
4. Outdoor visitation is preferable to indoor visitation, weather permitting.
5. In-person visitation is permitted in all of the following circumstances, unless the resident objects:
   1. End of Life situations
   2. A resident who was living with family before being admitted and is struggling with the change in environment and the lack of in-person support
   3. The resident is making one or more medical decisions
   4. A resident is experiencing emotional distress or grieving the loss of a friend or family member who recently died
   5. A resident needs cueing encouragement to eat or drink which was previously provided by a family member or caregiver
   6. A resident who used to talk and interact with others but now is seldom speaking

1. New visitors will be instructed in the proper use of face masks and proper hand hygiene.
2. Visitors shall not visit the Community if they have had direct exposure to COVID-19 within 14 days of their scheduled visit, or are experiencing symptoms of COVID-19 such as:
   1. Fever or chills
   2. Cough
   3. Shortness of breath or difficulty breathing
   4. Fatigue
   5. Muscle or body aches
   6. Headache
   7. New loss of taste or smell
   8. Sore throat
   9. Congestion or runny nose
   10. Nausea or vomiting
   11. Diarrhea

1. Each visitor must inform the Community if they develop a fever or symptoms consistent with COVID-19 within 14 days of a visit.
2. International Visitors: Prior to visiting a resident, any international visitor is requested to have a PCR test 72 hours after arrival in the United States prior to visitation to our Community.
3. Visitors are required to sign in and sign out on the visitor log at the Concierge Desk with each visit.

Right to file a complaint

Any person wishing to file a grievance, or requiring assistance with complaint resolution, should call:

The Cabana at Jensen Dunes’ Executive Director: 772-332-1000

AHCA for Visitation-Related Complaints: 888-775-6055